Frequently Asked QuestionsMost
questions can be answered by looking at the content of this page or clicking on the links shown on the right
side of each page.
If
you have a question you can't find an answer to, please don't hesitate
to call us. We can be reached during normal business hours (Pacific
Time Zone) at: (760) 802-3488. If we aren't able to take your call,
please leave a message and we'll get back to you as soon as possible.
You may also email us at pullingthreads@aol.com or by clicking the Contact Us link at the bottom of each page. If
you are having trouble getting emails, or you don't get an expected
email link for adminstrative functions like changing your password, the
problem is most likely an invalid email address entered during your registration. Login to your account
and verify that your listed email address is current and correctly
spelled. Also make sure to add us to your safe
senders email list.
Some frequently asked questions:
- How much is shipping?
All prices include shipping costs in the Continental United States. For other areas, please contact us for details.
- What comes with the Kits?
All Kits contain the pattern to the pictured products plus fabric and any necessary bells, beads, beard, etc. You will still need to supply all sewing threads. Pillow Kits contain the fabric for the pillow fron and all appliqu'e pieces. All individual patterns are $8.00 each.
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